Frequently Asked Questions
The TICKLESS device emits a series of ultrasonic pulses that are imperceptible to humans, pets or wildlife, but interfere with the ability of ticks and fleas to orient themselves. Ticks climb to the ends of grass, leaves or branches and attach to hosts that brush against them. When you walk in such areas, they sense your smell, the carbon dioxide you breathe out and your movement with their so-called Haller organ. TICKLESS’ ultrasound waves obstruct this organ so they won’t find you.
Ultrasonic wave is an acoustic (sound) energy in the form of waves having a frequency range above that of human hearing range. The sounds humans can perceive have a frequency ranging from 20–20,000 hertz (Hz). Although dogs and cats hear way better than people, they are not disturbed by the very high frequency of 40 kHz, making the TICKLESS device entirely safe and harmless.
TICKLESS technology underwent rigorous testing and was proven effective by a clinical study at the University of Camerino, Italy in 2012.
No! Although dogs and cats hear way better than people, they are not disturbed by the soundwave TICKLESS emits. Dogs can realize ultrasound waves between 25-30 KHz, TICKLESS is working with 40 KHz, making the device entirely safe and harmless.
In areas heavily populated by ticks, 100% protection is not guaranteed. In case of pets effectiveness depends on the condition of the animal’s coat. It is not suitable for removing ticks or fleas from pets that have already been infected. To ensure the best possible protection, we recommend taking other precautions (e.g. shampooing) before use.
DON’T PANIC! The device emits a series of ultrasonic pulses that are imperceptible to humans or pets, but interfere with the ability of ticks (and fleas) to orient themselves. In some cases especially in areas heavily populated by parasites, it is possible for the occasional tick to affix itself to you or to your pet despite wearing TICKLESS, but the ultrasound waves disturb them in a way that they won’t find you (or your pet) as prey.
If you found a tick climbing on you grab it with a tissue and flush it down the toilet.
No. However, the device is highly resistant to moisture (IP13), which means it can be used in rainy weather or if some water drops on it. In case if it’s immediately dried out TICKLESS will most probably work flawlessly thereafter but it might affect battery life. So if your dog goes accidently into water, dry the device with a cold blowing hairdryer as soon as you can.
TICKLESS is highly resistant to moisture and has been classified as IP13. The IP Code is an international protection marking for mechanical casings and electrical enclosures; it classifies and rates the degree of protection provided against intrusion (body parts such as hands and fingers), dust, accidental contact and water.
When it rains, you can leave the device on the collar taken that as you get home you quickly dry it out. The only part where rust can take place is between the battery and the linking surface so we recommend you use a hairdryer which can blow out any remaining dampness.
No. Do not put the device in a pocket or bag, as doing so will obstruct the emitted ultrasonic waves.
Yes! Ultrasound surrounds the body of the Pet within a 1.5m radius.
To ensure its effectiveness, the device should remain affixed to the animal at all times. If you remove the animal’s collar at home, we recommend using our TICKLESS HOME device. TICKLESS is effective against ticks and fleas, but while ticks are outside your home, fleas are inside. Fleas are laying their eggs always close to the host, so close to the place where your dog is sleeping. Wear it always to keep the effectiveness!
Under average weather conditions (air humidity range between 40%~75%, temperature -20℃～+70℃) the Human/Hunter device is capable of operating for approximately 3000 hours, Baby/Pet device for 9-12 months.
No! TICKLESS is a closed system, so once you try to change the battery, you can break the device and its effectiveness can not be guaranteed anymore.
TICKLESS device is a sealed unit to ensure it works properly even if you or your pet goes out in damp weather or sizzling rain. TICKLESS is a closed system, so once you try to change the battery, you can break the device and its effectiveness can not be guaranteed anymore.
Until the LED light appears, the device is working properly– and that means emitting sounds, too.
TICKLESS Human/Hunter devices can be switched ON/OFF with the button (they also switch off after 8 hours of continuous working to save battery life). In this case the LED light marks the switching ON or OFF.
TICKLESS Baby/Pet devices operate for 9-12 months after first activation. By pressing the button You can verify its continued operation at any time since the LED flashes in response.
In this case the device might have been.
In areas heavily populated by ticks, we cannot guarantee 100% protection so any other parasite repellent is an added shield of protection.
The ultrasound in the TICKLESS device is outside the hearing range of humans and pets. It has no links with the triggers of epilepsy which is the most common form of neurological disorders in dogs (1 of every 130 dogs in the UK, for example).
Although there has been no evidence found between ultrasounds and epilepsy (ultrasound or sound waves are even used to treat epilepsy seizures), but if your pet has epilepsy we do not recommend using TICKLESS.
It’s best you attach it to securely to your shoe, belt or clothing. Pets usually wear it on their harness/collar. What is important is that you should not put the device in your pocket or bag, as doing so will obstruct the emitted ultrasonic waves.
TICKLESS Pet keeps ticks and fleas away without the use of dangerous chemicals – the ones animals often are allergic to. It contains no toxics or fragrances, making it safe even for young animals, as well as for elderly, ill, or pregnant pets.